CUSTOMER SUPPORT

TORCHx Fulfillment Process 1

• How is my TORCHx Website Created?

Leads Detail Page Review 4

• Leads Detail Page Review - Video
• How Do I View More Information For My Leads?
• What are the 5 buttons located above a Leads Details?
• What do the 5 icons next to Send Login info in the Leads Detail Page do?

Leads Overview Navigation Review 5

• Leads Overview Navigation Review - Video
• What are the color coded tabs above the Leads Overview dashboard for?
• How Do I Save a Dashboard View?
• How Do I Send a Dashboard View to all Leads?
• How Do I Export a Custom Leads Dashboard View?

Profile Page Setup After Site is Activated 8

• Profile Page Setup After Site is Activated - Video
• How Do I Add My Zillow Partner ID?
• How Do I Import Leads to My Profile After Site Activation?
• How Do I Show Featured Listings My Profile?
• How Do I Adjust Notifications About Leads?

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Adding Additional Content 2

• Adding Additional Content - Video
• How Do I Add Additional Content?

Adding Additional Users 2

• Adding Additional Users - Video
• How Do I Add Additional Users?

Email and Text Marketing 5

• Email and Text Marketing - Video
• How Do I Create a Mass Email?
• How Do I Edit a Drip Campaign?
• How Do I Remove and Add a Lead to a Drip Campaign?
• How Do I Review Emails, Reminders, and Text?

Lead Overview Page 3

• Lead Overview Page - Video
• How Do I View the Lead Overview Page?
• What are the Different Stats in TorchX to Keep Track of my Leads?

Profile Setup Before Site is Activated 2

• Profile Setup Before Site is Activated - Video
• How Do I Setup a Profile?