Leads and Lead Dashboard

General Lead Info - FAQs
How do you verify a lead's email address is good? If the initial email we send bounces, we assume the address is bad and mark it as such.  If the emai...
Wed, 8 Mar, 2017 at 9:20 AM
Lead Dashboard - FAQs
When does a lead’s status change to “In Progress?” The "In Progress" status is an important one. When a lead is set to “In Progress” a welcome em...
Wed, 8 Mar, 2017 at 8:48 AM
Lead Details - FAQs
How do I access the Lead Details page? All you have to do is find the lead on your main dashboard and click on their name to open the details page. ...
Wed, 8 Mar, 2017 at 8:50 AM
Lead Distribution and Routing - FAQs
What is the default lead distribution set up? Area Round Robin is the default setting so it is important for an active agent to select all the target areas...
Wed, 14 Feb, 2018 at 1:19 PM